Shipping policy


Shipping Policy – Honiik.com

Last updated: May 2026

At Honiik.com, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

  • All orders are processed within 1-2 business days after payment confirmation
  • Orders placed on weekends or public holidays will be processed on the next business day
  • You will receive an order confirmation email immediately after placing your order
  • Once your order is shipped, you will receive a tracking number via email and SMS

2. Shipping Time

  • Standard Delivery: 3-7 business days depending on your location
  • Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Pune): 2-4 business days
  • Other cities and towns: 4-7 business days
  • Remote areas: 7-10 business days

3. Shipping Charges

  • FREE shipping on all orders above Rs. 499
  • Orders below Rs. 499: Rs. 49 shipping charge
  • Express delivery charges (if available): will be shown at checkout

4. Shipping Partners

We ship through trusted courier partners including:

  • Delhivery
  • Bluedart
  • Shiprocket
  • India Post (for remote areas)

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email and SMS
  • You can track your order directly on our website or on the courier partner's website
  • Tracking information may take up to 24 hours to update after shipment

6. Damaged or Lost Shipments

  • If your order arrives damaged, please take photos immediately and email us at support@honiik.com within 24 hours of delivery
  • If your order is lost in transit, we will investigate with the courier partner and either reship or refund your order within 7 business days
  • We are not responsible for delays caused by courier partners, natural disasters, or government restrictions

7. Incorrect Address

  • Please ensure your delivery address is complete and correct at the time of placing the order
  • Honiik.com is not responsible for orders delivered to incorrect addresses provided by the customer
  • If you need to change your address, contact us at support@honiik.com within 2 hours of placing the order

8. Cash on Delivery (COD)

  • COD is available on orders up to Rs. 5,000 in select locations
  • COD availability will be shown at checkout based on your pincode
  • Please keep exact change ready at the time of delivery
  • If COD order is refused at delivery, the customer may be blocked from placing future COD orders

9. International Shipping

  • Currently we only ship within India
  • International shipping will be available soon — stay tuned!

10. Contact Us

For any shipping related queries, please contact us:

  • 📧 Email: support@honiik.com
  • 🕐 Support Hours: Monday to Saturday, 10 AM – 6 PM IST